Frequently Asked Questions
Everything you need to know about your Yorkville University apparel and gear.
How long does shipping take for university apparel?
Standard shipping typically takes 3-7 business days within Canada. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy on Yorkville University branded clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that custom-printed or final sale items are not eligible for return.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit.
Are the materials used in the apparel sustainable?
We prioritize quality and comfort. Many of our hoodies and tees are made from high-quality cotton blends designed for durability and long-lasting wear throughout your academic journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like Apple Pay and Google Pay for a seamless checkout experience.
Can I exchange an item for a different color or size?
Yes, we facilitate exchanges within 30 days of purchase. Simply contact our support team to initiate the exchange process and secure your preferred size or style.